Dual Layer option with Exact Copy preset

[breezin]

I'm having a peculiar problem with every single DVD I try to copy using the Exact Copy preset. I have the Dual Layer Media check box checked ON by default. After I put a source DVD in the drive and 1 Click has processed it, I unclick the Dual Layer Media check box to see if the disk requires dual layer media. Every single time I get the message that Dual Layer Media is required which does not seem out of the ordinary, so I check the Dual Layer Media box back on.

However, when I then click the Start button to start the copy, every single time I get another pop up that says "Dual Layer Media is not required for this DVD". I have tried once or twice to uncheck Dual Layer Media and proceed with the copy, but when the program gets to the Burning stage, it requires a dual layer disk or the burn fails.

Does anyone else have this problem or have an explanation as to why the program can't seem to decide whether or not dual layer media is required? This didn't used to happen. It only started several months ago - I think with one of the updates.

Thanks for any advice or help.

[GaPony]

For the record... its not the program having a hard time making a decision, its you. All that checking and unchecking in the middle of the process is bound to screw things up.

Virtually all DVDs are on DL originals. It would be a fairly rare instance when a movie is on a single layer disc. Just uncheck the DL block as your default, let 1Click scan the disc, and see if it comes up with a message that an exact copy can be made. If you don't see that message, check the DL block and rescan... then you'll get it. I don't use the exact copy preset. I use the "Full disc without compression" preset.

[breezin]

Thanks for the response and the suggestions.

I agree with you on the checking and unchecking, as well as the fact that most disks are DL's. However, I often copy PBS-type documentaries and similar programs that aren't always on a DL disk.

That being said, tonight I put a source disk in my drive and used another program to verify that it was indeed a DL disk. I fired up 1Click (with the Exact Copy preset and DL option defaulted on). It scanned the drive and immediately when I clicked Start it popped up the message, "Dual Layer media is not required for this disk. Do you want to disable it?" This disk has 8GB of stuff on it, so it's not even close. Seems to me like a bug in the program.

[shannon90210]

	Quote:			Originally Posted by breezin
	Thanks for the response and the suggestions. I agree with you on the checking and unchecking, as well as the fact that most disks are DL's. However, I often copy PBS-type documentaries and similar programs that aren't always on a DL disk. That being said, tonight I put a source disk in my drive and used another program to verify that it was indeed a DL disk. I fired up 1Click (with the Exact Copy preset and DL option defaulted on). It scanned the drive and immediately when I clicked Start it popped up the message, "Dual Layer media is not required for this disk. Do you want to disable it?" This disk has 8GB of stuff on it, so it's not even close. Seems to me like a bug in the program.

Not that there is anything wrong with it ......
Why are you using Dual Layer Media ?





Please Post a >> F8 log session of the attempt(s) ....
Let us read the 'process' and 'error' in context
- and your options - selected

Open 1Click > Press your F8 key
>> Copy and Paste the Log Report to your Reply post

Look for :
"***Session Started***" / "***Session Closed***"
- to divide the individual sessions

Post one "Complete" Session per Reply Post
One or Two "Session(s)" in question should suffice

If the One Session is too long - Divide the Session into Two Postings

Your log will instantly answer 20 questions we might have

Let us take a look ...

[GaPony]

	Quote:			Originally Posted by breezin
	Thanks for the response and the suggestions. I agree with you on the checking and unchecking, as well as the fact that most disks are DL's. However, I often copy PBS-type documentaries and similar programs that aren't always on a DL disk. That being said, tonight I put a source disk in my drive and used another program to verify that it was indeed a DL disk. I fired up 1Click (with the Exact Copy preset and DL option defaulted on). It scanned the drive and immediately when I clicked Start it popped up the message, "Dual Layer media is not required for this disk. Do you want to disable it?" This disk has 8GB of stuff on it, so it's not even close. Seems to me like a bug in the program.

I understand that you verified that it was a DL disc. How did you verify that it actually had 8GB of data on it? Any disc that's been finalized will show 100% usage, even if it only one small file is copied to the disc. You can check the data by having the disc in a drive and opening My Computer.

I'd also like to have a look at a log concerning this issue. I'm not running into it at all.

[breezin]

Hey guys,
Thanks for the quick responses. I should have posted a log with my original message, so I'm sorry for that. To answer your questions:

Shannon, "Why am I using Dual Layer media?" I suppose the obvious answer is that I want an exact copy of a DVD that requires larger than Single Layer media, with all of the extras and without compression. However, I suspect by your question that there may be another way to do this and still use only Single Layer media. If that's true, I've never taken the time to determine how to do that, so if there's an easy answer, please enlighten me.

GA, I verified the disc using both My Computer as well as another program I downloaded called, DVDInfoPro.

I used one of my own discs to create a log that illustrates the problem I'm having. I'm uploading the log below, however, I did notice something interesting 4 lines before the copy step completed: "Source size : "0.0000" GB". That would probably explain why 1Click doesn't think I need a Dual Layer disk, but now I'm curious as to why 1Click can't get the size of the disc. BTW, the copy was created without any other issues.

Anyway, thanks again for your assistance with this, and here's a log file that illustrates my problem.
----------------------------------------------------------------
2010-08-31 08:12:50 Info F8 key click: Open temporary log file
2010-08-30 22:13:47 Info Folder "C:\Documents and Settings\breezin\Local Settings\Application Data\1Click DVD Copy Pro\Temp" deleted
2010-08-30 22:13:47 Info Copy completed.
2010-08-30 22:13:47 Info Writer: WRITE SUCCESS: Disc written
2010-08-30 22:13:47 Info Writer: Finalization Time 00:01:16 - Total completion time 01:49:33
2010-08-30 22:12:31 Info Writer: Write finished in 01:48:16 - Finalization start here. Avg. burn rate 1.02
2010-08-30 20:24:54 Info Writer: Lead-in burning time (mS) 39913
2010-08-30 20:24:14 Info Writer: Write started 4084848 sectors to write
2010-08-30 20:24:14 Info Writer: Init success: DVD+R Dual Layer
2010-08-30 20:24:14 Info Writer: Init DVD+R Dual Layer: Layer change set to LBA 2042432 (3.9 Gb.)
2010-08-30 20:24:14 Info Writer: Writing speed requested x4.0, effective x4.0
2010-08-30 20:24:14 Info Writer: layer break set by filesystem builder at 0
2010-08-30 20:24:14 Info Writer: Available write speed: 10x ,8x ,6x ,4x
2010-08-30 20:24:14 Info Writer: Media ID: MKM-003-00
2010-08-30 20:24:14 Info Writer: Media type: Dual Layer DVD+R
2010-08-30 20:24:14 Info Writer: PIO Mode
2010-08-30 20:24:13 Info Writer: Scanned files #322, folder #39 - total size 8363504300 b. (7.79 Gb.)
2010-08-30 20:24:13 Info Writer: Inserted media type : DL DVD+R
2010-08-30 20:24:13 Info Writer: Write started
2010-08-30 20:24:12 Info Volume name PHANTOM_MENACE
2010-08-30 20:24:12 Info Source path for burning "C:\Documents and Settings\breezin\Local Settings\Application Data\1Click DVD Copy Pro\Temp\PHANTOM_MENACE"
2010-08-30 20:23:52 Info Writer: Writable disc DL DVD+R inserted. Ready to write
2010-08-30 20:23:50 Info Writer: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-08-30 20:23:50 Info Writer: Drive has IDE-ATAPI physical interface
2010-08-30 20:23:50 Info Writer: New Drive selected : 0:1:0 - HL-DT-ST DVD-RAM GSA-H54L 1.00 [F] (Ide)
2010-08-30 20:23:50 Info Writer: Using Advanced SPTI interface
2010-08-30 20:23:50 Info IFO reallocation not required
2010-08-30 20:23:49 Info Exact Copy completed in 1:00:28
2010-08-30 19:23:21 Info Working Folder has "782251 Mb." of free space
2010-08-30 19:23:21 Info Working Folder : "C:\Documents and Settings\breezin\Local Settings\Application Data\1Click DVD Copy Pro"
2010-08-30 19:23:21 Info Destination : "[F] HL-DT-ST DVD-RAM GSA-H54L 1.00 (Ide)"
2010-08-30 19:23:21 Info Source size : "0.0000" GB
2010-08-30 19:23:21 Info Source : "[E] HL-DT-ST CDRW/DVD GCC4482 E114 (Ide)"
2010-08-30 19:23:21 Info Preset: Exact Copy - Everything, no compression (Double Layer if original > 4.7 GB)
2010-08-30 19:23:19 Info Disable Interactive Media Player: "TRUE"
2010-08-30 19:23:19 Info Dual Layer Media: "TRUE"
2010-08-30 19:23:19 Info Movie Only Menus: "FALSE"
2010-08-30 19:23:19 Info Prefer DTS Audio: "FALSE"
2010-08-30 19:23:19 Info Enable media stats collection - VSO: "TRUE"
2010-08-30 19:23:19 Info Turn off computer after burn: "FALSE"
2010-08-30 19:23:19 Info Delete temporary files: "TRUE"
2010-08-30 19:23:19 Info Warn before erasing RW media: "TRUE"
2010-08-30 19:23:19 Info Allow DVD tray eject: "TRUE"
2010-08-30 19:23:19 Info Prompt for another copy of the same source: "FALSE"
2010-08-30 19:23:19 Info Preferred Burn Speed: "x2"
2010-08-30 19:23:19 Info DVD-R Write Mode: Default - Let burn engine decide
2010-08-30 19:23:19 Info Save Menu Preset: "TRUE"
2010-08-30 19:23:19 Info Show Hint popups: "FALSE"
2010-08-30 19:23:19 Info START button clicked
2010-08-30 19:22:36 Info Volume name: "PHANTOM_MENACE"
2010-08-30 19:22:36 Info The Windows file system cache is out of sync with the actual DVD contents
2010-08-30 19:22:36 Info High level Volume Name:
2010-08-30 19:22:31 Info Reading File System...
2010-08-30 19:22:31 Info Destination: [F] HL-DT-ST DVD-RAM GSA-H54L 1.00 (Ide) - PIO Mode
2010-08-30 19:22:31 Info Source: [E] HL-DT-ST CDRW/DVD GCC4482 E114 (Ide) - PIO Mode
2010-08-30 19:22:31 Info FileSystem: "1.0.0.2"
2010-08-30 19:22:31 Info VSO_HWE: "4.0.5.464"
2010-08-30 19:22:31 Info DVD2DVD: "6.1.8.4"
2010-08-30 19:22:31 Info DVD43 tray process detected: "4.6.0.0"
2010-08-30 19:22:31 Info CPRx error correction enabled : TRUE
2010-08-30 19:22:31 Info [F] HL-DT-ST DVD-RAM GSA-H54L 1.00 (Ide)
2010-08-30 19:22:31 Info [E] HL-DT-ST CDRW/DVD GCC4482 E114 (Ide)
2010-08-30 19:22:31 Info Loading reader listbox
2010-08-30 19:22:31 Info [F] HL-DT-ST DVD-RAM GSA-H54L 1.00 (Ide)
2010-08-30 19:22:31 Info [E] HL-DT-ST CDRW/DVD GCC4482 E114 (Ide)
2010-08-30 19:22:31 Info Loading writer listbox
2010-08-30 19:22:30 Info Update Notification enabled : TRUE
2010-08-30 19:22:30 Info AutoPlay setting: Enabled
2010-08-30 19:22:30 Info Read access layer: Using Advanced SPTI interface
2010-08-30 19:22:30 Info System default language : English (United States)
2010-08-30 19:22:30 Info User default language : English (United States)
2010-08-30 19:22:30 Info Version : 4.2.2.5
2010-08-30 19:22:30 Info ExeName : C:\Program Files\LG Software Innovations\1Click DVD Copy Pro\1ClickDvdCopyPro.exe
2010-08-30 19:22:30 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2010-08-30 19:22:30 ---- ******************** Log session start 30-Aug 19:22:30.312 PID 2132********************

[shannon90210]

>>>>Reset your DMA<<<<







~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~



It's fairly impossible to try to troubleshoot using a Copy - to make a copy
Please start again with the the Original Disc


( I have this DVD myself )

Summary for drive R: (AnyDVD 6.6.8.3)
TSSTCORP CDDVDW SH-S223Q SB03 1219
Drive (Hardware) Region: 1

Media is a DVD.
Booktype: dvd-rom (version 1), Layers: 2 (opposite)
Size of first Layer: 2051120 sectors (4006 MBytes)
Total size: 4102233 sectors (8012 MBytes)

Video DVD (or CD) label: PHANTOM_MENACE
Media is CSS protected!
Media is locked to region(s): 1!
Video Standard: NTSC

Structural copy protection not found.
Found & removed RCE protection!
Found & removed Autorun from Video DVD!
Removed CSS copy protection!
Bad sector protection not found.
Emulating RPC-2 drive with region 1!



```````````````````



I would suggest Removing DVD43 4.6.0
- and Installing the New DVD43 Plug-in
( Google= DVD43 Plug-in )

http://forum.lgsoftwareinnovations.c...00&postcount=1



`````````````````

http://www.videohelp.com/dvdwriters?...&Search=Search

There is a Firmware Update for your
Destination : "[F] HL-DT-ST DVD-RAM GSA-H54L 1.00 (Ide)"
Current revision is 1.03
http://www.lg.com/us/support/product...oduct-profile#

http://www.lge.com/us/support/index.jsp


The following files are available for download for the drive:
LG GSA-H54L




New Internal 22x DVD Burners are only $30.00+/- ........

LG // GH22 / GH24
Samsung 222/223

$30.00 +/-



```````````````````````````



Open 1Click -
Right Click on the 1Click Interface > Settings Menu

>>Set= Your "Preferred Burn Speed" at 1/2 of your Media's rating
ie: IF You're using 16x Media = Set for 8x ;
8x Media = 4x


Preferred Burn Speed: "x2"
Writing speed requested x4.0, effective x4.0
Since you are attempting to Burn Dual Layer Media
Your Best Results with that burner may in fact be @ 4x

2x is Way tooooooo Slow
2x is not even an Available write speed (10x ,8x ,6x ,4x)



UN Check = "Enable media stats collection - VSO"



`````````````````````

2010-08-30 19:22:36 Info Volume name: "PHANTOM_MENACE"
2010-08-30 19:22:36 Info The Windows file system cache is out of sync with the actual DVD contents
2010-08-30 19:22:36 Info High level Volume Name:
2010-08-30 19:22:31 Info Reading File System...



Since You're using DVD43 ( and the same could apply to AnyDVD ) :
Each time You finish with one Disc > Close 1Click

> Let DVD43 recognize the Next Disc
> Open your DVD Player - and skip though a little of the Disc
>> Close your DVD Player
> Now Open 1Click

If there seems to be a Problem - Reading the Source
> Close 1Click
> Remove the Disc
> Replace the Disc
> Let DVD43 recognize the Disc
> Open your DVD Player - and skip though a little of the Disc
>> Close your DVD Player
> Now Open 1Click

You need to Allow DVD43 / Your Source drive to "Refresh"


The Same would apply After a Failed burn
Close 1Click
Try the Burn again - using your Working Folder as the Source


- or -
The DVD that you are trying to Back-Up
- May be trying to Install a PC Friendly , AutoRun Program / Player

Be Sure to Close any 'Auto-Run' Player Prompts
DO NOT ALLOW these 'Players' to Install

.... and/ or .... even better .....

>>Press and Hold the < SHIFT > key
- when inserting the DVD into your Source Drive
>> Hold The SHIFT key : Until the LED Stops Blinking
This will Block the DVDs 'Auto-Run'


You may find that
> Emptying the Drives and >Rebooting your Computer ... might help

Remove the Disc from the Drive and >Reboot your Computer


~~~~~~~~~~~~


Here's the Usual .....troubleshoots ...
Let's check something .....

Go to > Start > My Computer
> Right Click on DVD drive > Properties > Auto-Play tab

What do you have selected for the "Action to Perform" for 'DVD Movie" ?
This should be set as "Take no action"

What do you have selected for the "Action to Perform" for 'Blank CD" ?
This should be set as "Take no action"

What do you have selected for the "Action to Perform" for 'HD DVD Movie" ?
This should be set as "Take no action"


Another way To test the 'Blank CD" AutoPlay handler
> exit All DVD/CD programs
> Insert a blank DVD/CD Media into your Drive
and let the Drive recognize the blank
Are you presented with a Prompt ?
- or Does a Program automatically open ?

If nothing happens - Good , that's what you want .
If you are Prompted to select a program
Select 'Take No Action"
Check 'always use this action'
Click OK

Tell me If a / which -Program automatically opens

`````````````````

Go to > Start > My Computer
> Right Click on DVD drive > Properties
Here in the DVD Drive 'Properties"
Do you have a "DLA" tab ?
= Disable DLA

___________________


This may Also be caused by Another Program
- Not Releasing Drive Access

Would you happen to have
- Nero ( InCD )
or
Roxio ( DragtoDisc/ EasyArchive )
- installed/active on your Computer ?

FAQ : Can other software conflict with the installation
and operation of 1Click DVD Copy?

Let's look at your Filters
> Download IMGBurn. It's a free program:
http://www.imgburn.com/index.php?act=download
(it's also an excellent burning program )

> Run IMGBurn > Go to Tools > Filter Driver Load Order
> Click "Clipboard". Close IMGBurn
Then paste the information you copied into your clipboard
into your next post in this thread (ctrl-v).

Visit http://www.cdr-zone.com/forum/about4719.html,
and read the first post please,
so you can get a better understanding of what is going on.

Please , Do not start randomly deleting filters.

[breezin]

Shannon, thanks for the wealth of information. I've gotten fairly busy, so it'll be a week or so before I can go through all of the steps. However, I'm looking forward to implementing your suggestions and seeing if that helps.
I will post back when I've followed through.

[lario48]

Be sure to update Pro to latest version 4.2.2.7

[donaldbst]

i had the same problem, when i updated 1 click copy pro ,but they sent two updates yesterday. after i updated the second update version 4.2.2.7, the problem went away