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  #1  
Old Jul 20th, 2010, 02:57 PM
mr. clean mr. clean is offline
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Default Only Converting the First Episode

The software has worked great for me with the exception of some lengthy dvd's. They are anime imports (sets) from japan and when I try to convert them as a movie or as episodes, the software only recognized and converts the first episode.

The length of the dvd's range between 4hr 15min to 6hr 50min. I have gotten dvd's within the sets to convert, but they are not as long.

Is there a way to fix this? Either getting them to convert as one movie or as eposides, I don't really care as long as they convert.
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  #2  
Old Jul 20th, 2010, 03:03 PM
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shannon90210 shannon90210 is offline
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as always ....

Please Post a >> F8 log session of the attempt(s) ....
Let us read the 'process' and 'error' in context
- and your options - selected

Open 1Click > Press your F8 key
>> Copy and Paste the Log Report to your Reply post

Look for :
"***Session Started***" / "***Session Closed***"
- to divide the individual sessions

Post one "Complete" Session per Reply Post
One or Two "Session(s)" in question should suffice

If the One Session is too long - Divide the Session into Two Postings

Your log will instantly answer 20 questions we might have

Let us take a look ...


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  #3  
Old Jul 22nd, 2010, 01:50 PM
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Default F8 Log

2010-07-22 13:48:43 Info F8 key click: Open temporary log file
2010-07-22 13:46:21 Info Encoding finished.......................................... ..
2010-07-22 13:46:21 Info Encoding completed - Total time: 0:05:44
2010-07-22 13:40:37 Info Encoding Title/Episodes started...
2010-07-22 13:40:36 Info Number of episodes detected: 1
2010-07-22 13:40:36 Info Force Widescreen Source : FALSE
2010-07-22 13:40:36 Info Enable Cinemascope Zoom : FALSE
2010-07-22 13:40:36 Info Widescreen Zoom: None
2010-07-22 13:40:36 Info Resolution: 428x320
2010-07-22 13:40:36 Info Volume level: 10
2010-07-22 13:40:36 Info Audio bitrate: 128 kbps
2010-07-22 13:40:36 Info Video bitrate: 451 kbps
2010-07-22 13:40:36 Info Estimated output file size: 1534 mb
2010-07-22 13:40:36 Info Quality Factor: 10
2010-07-22 13:40:36 Info -- Output file attributes --
2010-07-22 13:40:36 Info Frame Rate: 30000/1001
2010-07-22 13:40:36 Info Aspect Ratio: 4:3
2010-07-22 13:40:36 Info Output File Audio: Audio 1: Japanese (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x80)
2010-07-22 13:40:36 Info Subtitle Stream : " SubPicture 1: English "
2010-07-22 13:40:36 Info Preferred Audio Language : "Japanese"
2010-07-22 13:40:36 Info Available Subtitle Streams: "None SubPicture 1: English SubPicture 2: Chinese "
2010-07-22 13:40:36 Info Available Audio Languages: "Japanese "
2010-07-22 13:40:36 Info Output File Name: "DBZ 01_15"
2010-07-22 13:40:36 Info Destination Folder has "551796 Mb." of free space
2010-07-22 13:40:36 Info Destination Folder: "A:\Anime\DRAGON BALL Z_GT\DBZ\DBZ 01_15"
2010-07-22 13:40:36 Info Disable startup of media player on DVD: "TRUE"
2010-07-22 13:40:36 Info Warn before erasing output file : TRUE
2010-07-22 13:40:36 Info Save Quality Factor : TRUE
2010-07-22 13:40:36 Info Source: [E] HL-DT-ST DVD-RW GSA-H60L DC08 (Scsi) -
2010-07-22 13:40:36 Info Show Hint popups: "TRUE"
2010-07-22 13:40:36 Info -----------> Start button clicked
2010-07-22 13:40:36 Info Read access layer: Using Advanced SPTI interface
2010-07-22 13:40:33 Info 'Encode All Episodes' enabled
2010-07-22 13:40:31 Info User enabled: Select Television Episodes
2010-07-22 13:38:46 Info Ready to encode movie
2010-07-22 13:38:43 Info Interlaced video detected
2010-07-22 13:38:42 Info Fullscreen Movie detected
2010-07-22 13:38:42 Info Volume name: "DRAGON_BOX_001_015_SCN"
2010-07-22 13:37:14 Info Mobile device: Apple - iPod Touch
2010-07-22 13:37:14 Info FILESYSTEM: "1.0.0.2"
2010-07-22 13:37:14 Info VSO_HWE: ""
2010-07-22 13:37:14 Info DVD2DVD: "6.1.8.3"
2010-07-22 13:37:14 Info DVD43 process detected: "4.6.0.0"
2010-07-22 13:37:14 Info CPRx error correction enabled : TRUE
2010-07-22 13:37:14 Info [E] HL-DT-ST DVD-RW GSA-H60L DC08 (Scsi)
2010-07-22 13:37:14 Info Loading reader listbox
2010-07-22 13:37:14 Info Turn off computer after burn : "FALSE"
2010-07-22 13:37:14 Info Update Notification enabled : TRUE
2010-07-22 13:37:14 Info AutoPlay setting: Enabled
2010-07-22 13:37:14 Info System default language : English (United States)
2010-07-22 13:37:14 Info User default language : English (United States)
2010-07-22 13:37:14 Info Version : 2.1.6.2
2010-07-22 13:37:14 Info ExeName : C:\Program Files\LG Software Innovations\1Click DVDTOIPOD\1ClickDVDTOIPOD.exe
2010-07-22 13:37:14 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-07-22 13:37:13 ---- ******************** Log session start 22-Jul 13:37:13.889 PID 3992********************

Thank you
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  #4  
Old Jul 22nd, 2010, 07:42 PM
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Also ~
Let's have a closer look at the disc being read
- As read by your DVD Drive :

> Close 1Click
> Place the Original Disc in question
- in the Drive that you were trying to read the Disc with
> Open the VSOInspector to Show how your Drive reads the Disc ( it's Free )
http://www.vso-software.fr/products/.../inspector.php

> Select the Drive containing the original Disc
> "Media Tab"
Please Post the 'Save Report' VSOInspector from the Media tab
Click the 'Save Report' icon in the VSOInspector tool-bar
Save to Desktop
Attach to post ... or open the log file and copy and paste in reply



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  #5  
Old Jul 22nd, 2010, 10:52 PM
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Default

==================================================
VSO Inspector Report
Version: 2.1.0.4
Created: 7/22/2010 10:50 PM
==================================================

Device: [2:1:0 - HL-DT-ST DVD-RW GSA-H60L DC08 [E] (Scsi)]


General Information ---------------------------------

Vendor ....................: HL-DT-ST
Model .....................: DVD-RW GSA-H60L
Drive Letter ..............: E:
Serial Number .............: 742HA03447
Firmware Version ..........: DC08
Firmware Date .............: 2007-11-21 12:34:56
Buffer Size ...............: 2048 KB

DVD Features ----------------------------------------

Region Code ...............: 1
RPC Scheme ................: RPC Phase II
User Changes Left .........: 4
Vendor Resets Left ........: 4

Read Features ---------------------------------------

Reads CD-R ................: Yes
Reads CD-RW ...............: Yes
Reads HD-BURN .............: No
Reads DVD-ROM .............: Yes
Reads DVD-R ...............: Yes
Reads DVD-RW ..............: Yes
Reads DVD-R Dual Layer ....: Yes
Reads DVD+R ...............: Yes
Reads DVD+RW ..............: Yes
Reads DVD+R Dual Layer ....: Yes
Reads DVD-RAM .............: Yes
Reads Blu-ray .............: No
Reads HD-DVD ..............: No
Reads Multisession ........: Yes
Reads Mode 2 Form 1 .......: Yes
Reads Mode 2 Form 2 .......: Yes
Reads Fixed Packet Method 2: Yes
Reads RW Subcodes .........: No
Corrects RW Subcodes ......: No
Reads PW in LeadIn ........: Yes
Reads ISRC ................: Yes
Reads UPC .................: Yes
Reads Barcode .............: No
Reads CD Text .............: Yes
Max. Read Speed ...........: 11080 KB/s

Write Features --------------------------------------

Writes CD-R ...............: Yes
Writes CD-RW ..............: Yes
Writes HD-BURN ............: No
Writes DVD-R ..............: Yes
Writes DVD-RW .............: Yes
Writes DVD-R Dual Layer ...: Yes
Writes DVD+R ..............: Yes
Writes DVD+RW .............: Yes
Writes DVD+R Dual Layer ...: Yes
Writes DVD-RAM ............: Yes
Writes Blu-ray (BD-R) .....: No
Writes Blu-ray (BD-RE) ....: No
Writes HD-DVD-R ...........: No
Writes HD-DVD-RW ..........: No
Writes HD-DVD-RAM .........: No
Writes HD-DVD-R Dual Layer : No
Writes HD-DVD-RW Dual Layer: No
Supports Simulated Write ..: Yes
Buffer Underrun Protection : Yes
Max. Write Speed ..........: 7057 KB/s

Misc Features ---------------------------------------

Plays Audio CD ............: Yes
Composite .................: No
Digital Port 1 ............: No
Digital Port 2 ............: No
Supports CDDA Command .....: Yes
CDDA Accurate .............: Yes
Supports C2 Pointers ......: Yes
Supports Locking ..........: Yes
Labelflash ................: No
LightScribe ...............: Yes


Media ===============================================

Physical Information --------------------------------

Media Type ................: DVD-ROM
Media ID ..................: N/A
Speeds ....................: N/A
Layers ....................: 2
Capacity ..................: 7.7 GB
Sectors ...................: 4039542

Content ---------------------------------------------

Book Type .................: DVD-ROM
Regions ...................: 1 2 3 4 5 6 7 8
Content Type ..............: DVD-Video
Tracks ....................: 1
Sessions ..................: 1
Bootable ..................: No

ISO File System -------------------------------------

Volume Label ..............: DRAGON_BOX_001_015_SCN
Creation Date .............: 1/16/2004 8:01:20 AM
Publisher .................:
Application ...............:

UDF File System -------------------------------------

Volume Label ..............: DRAGON_BOX_001_015_SCN
UDF Version ...............: 1.02
Recording Date ............: 1/16/2004 8:01:20 AM
Directories ...............: 3
Files .....................: 13


System ==============================================

Upper Filters ---------------------------------------

Name .............: GEARAspiWDM
Description ......: CD DVD Filter
Company ..........: GEAR Software Inc.


Upper Filters ---------------------------------------

Name .............: dvd43llh
Description ......: dvd43llh.sys
Company ..........: RIF

Name .............: Afc
Description ......: Arcsoft(R) ASPI Shell
Company ..........: Arcsoft, Inc.

Name .............: PxHelp20
Description ......: Px Engine Device Driver for Windows 2000/XP
Company ..........: Sonic Solutions
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  #6  
Old Jul 23rd, 2010, 05:32 AM
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..... to get this moving along a little faster ...


Could you please send the.IFOs directly to LGSI Support ?

Place the Disc in your Drive
Allow 1Click to Recognize the Disc
Right Click on the 1Click Interface > Settings Menu
>Click on = " Save .IFO Files ( for Support ) "
Drag and Drop the .IFO-Zip Folder to your Desktop

Send an Email to LGSI Support
Include a Link to this thread
and a Description of the Issue
Attach the .IFO-Zip file
Subject: ATTN Gregory / .IFOs: "DRAGON_BOX_001_015_SCN"



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mr. clean (Jul 29th, 2010)
  #7  
Old Jul 29th, 2010, 02:26 PM
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Default

I really appreciate all your help, but the hard drive that contained everything crashed. I will try to recover the information, but for now I have no way of getting the report sent.

Thank you gain for everything!
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